Shipping policy

Processing Time
Orders are processed and dispatched within 1–2 business days (Monday–Friday, excluding public holidays).

Delivery Times
UK delivery typically takes 2–5 business days from dispatch.

Shipping Cost
We offer free standard shipping on all UK orders.

Order Tracking
You'll receive a shipping confirmation email with tracking information once your order has been dispatched.

Delays
While we aim to meet the estimated delivery times, occasional delays may occur due to courier or customs issues beyond our control.

Undelivered/Lost Packages
If your order hasn't arrived within 10 business days of dispatch, please contact us at info@shapein.shop and we'll investigate with the courier.